Business Coaching

Improve business bottom line through coaching at work

“Improve business bottom line through coaching at work.”

One of the fastest growing industries in the world, coaching, is embedding itself as a widespread development tool. It is being used by organisations across the UK and increasingly worldwide. In South Africa, a number of larger organisations encourage and pay for their management teams to receive coaching, whether it is from an internal or external coach. Many leading organisations in South Africa have also empowered and developed managers to become coaches at work. Coaching is being used in numerous areas, both in and outside of the corporate environment, including for personal development, change management, performance management, communications, team development and career development, personal wealth, stress, relationships and, most recently, for work/life balance and lifestyle  change.

Why Coach?

Coaching is unique in that it is based on the belief that every person has all the mental, physical and emotional resources they need to be successful doing whatever they choose to do.

What then, are the impediments to achieving our goals? Often, as individuals we question our journey direction and experience challenges in meeting our life goals as we easily get side tracked. Often we give up because of our own limiting beliefs, irrespective whether these have been acquired through circumstance or self imposed.

A coach can help us to unpack limiting beliefs, embrace supportive beliefs and ensure we are accountable for actions agreed with the coach. Furthermore, a coach assists to unlock any hidden or as-yet-unrealised potential. With the use of effective questioning techniques a coach can help us to clear any limiting beliefs by bringing clarity and purpose to our lives.

What makes coaching appealing?

Coaches do not impose their solutions, opinions or products on the organisation or individual, they: –

• Specialise in and use modern continuous improvement and personal development tools and techniques (e.g. GROW Model, NLP, Inner Game, Self Assessment models, improvement planning)

• Create an ‘outside-in’ viewpoint and awareness, in which solutions and actions are seen very clearly
• Offer a non-directive form of development
• Focus on improving performance and developing an individuals’ skills
• Deploy activities that address organisational and individual goals
• Challenge the ‘normal’ way of doing and thinking about things
• Create an atmosphere of openness, honesty and the desired (but rarely achieved) states of ‘relaxed concentration’ and ‘flow’
• Focus on the specific needs of the person or organisation being coached
• Provide an independent sounding board
• Are able to hold people accountable to actions whilst maintaining rapport
• Do not have to ‘manage’ (e.g. enforce policies, standards and rules)
• Do not carry the baggage of previous relationships or the organisation’s history – in the case of external coaches

The Benefits of Coaching for organisations and individuals

According to a survey by the International Personnel Management Association, training and development has shown that, following training, employee productivity increased by just over 22%, whereas training combined with coaching produces an increase in productivity of 88%.

Many experts and I, in my own experience, have observed marked improvements in the individual’s focus, clarity and purpose, work life balance, confidence in abilities and future, being equipped with tools to effect real change in ones life whenever it becomes necessary, achieving goals they could never reach on their own and being more organised according to ‘first things first’ – after receiving coaching.

Corporate coaching is used in a number of different ways to achieve real value for the organisation and its people, including: –

  • Achievement of performance goals at organisational, team and individual levels
  • Improved effectiveness and efficiency
  • Successful change More effective leadership
  • Improved teamwork and partnerships
  • High impact communication
  • Robust, value-added performance management and continuous improvement systems
  • Maximising the return on investment from formal training

The basic structure of a coaching session is:

  • Looking at where the client is now
  • Setting goals for the session
  • Exploring possible options
  • Agreeing actions to move closer to the goal
  • Summarising what has been agreed
  • Reviewing previous actions

Contact us on Mariam@awakeningexcellence.co.za to book a coaching session.

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