The world of work has changed considerably in a relatively short timeframe thanks to technology and innovation across industries, propelling the world and its markets ever onward and upward. Covid-19 has of course also played a crucial role in the direction that careers are taking, having changed how, where and when people work, but also dictating the skills that are required from here on out.
While most predictions typically focus on the technical skills needed for workers to thrive in the future – such as digital literacy and data analytics – research bodies, companies and HR departments are increasingly paying attention to the soft skills too.
In fact, in the Soft Skills for Business Success report, Deloitte analysts estimated that by 2030, almost two-thirds of all occupations would be based on soft skills. The automation and digitalisation of work processes has a lot to do with this, pushing employees to develop and deepen their soft skills to stay ahead of competitors and bring value to their organisations.
These are some of the top soft skills that are already growing in demand among employers.
- Problem-solving – employees with problem-solving mindsets, no matter what department or field they operate in, are an asset to organisations. These employees see a problem as an opportunity to grow and are motivated to find solutions, thereby focussing on growth and achieving positive results.
- Negotiations and reasoning – Being able to deal effectively and sensitively with conflict, as well as understanding the social, political and cultural contexts that organisations operate in, is crucial, particularly among managers.
- Critical thinking – this skill allows an individual to make logical and informed decisions without being swayed by personal opinions, emotions or inherent biases.
- Time management – Stress, anxiety and burnout are on the rise among workers, particularly as remote working has blurred the boundaries of normal working hours. Having good time management skills ensures workers are using their allotted working hours wisely and effectively.
- Resilience – Resilience is the ability to face and adapt to challenges to overcome them. A person with strong resilience skills can handle disappointments because they don’t let setbacks keep them from progressing.
- Leadership and social influence – The ability to influence is an essential skill, especially among managers and leaders. To influence is to have an impact on the behaviours, attitudes, opinions and choices of others, which is not to be confused with power or control – it’s not about manipulating others to get your way.
As a Services SETA accredited training provider, Awakening Excellence has designed and developed material incorporating positive psychology, emotional intelligence, Appreciative Inquiry, Neuroscience and Neuro Linguistic Programming (NLP) embedding a growth mind-set in the way we facilitate and train. We offer both SETA-accredited and non-accredited training; our courses range from short one-day training workshops to 12-month training programmes.
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