I believe this is the most difficult economic period in more than two decades and that organisations are struggling to justify their budgets and performances. This book makes an important contribution to business coaching in the workplace. More and more business leaders are realising they need to take an honest and challenging approach in order to develop the human and the being and restore them to the workplace. Mariam has done a wonderful job writing this book. An Engaged Workforce is inspiring because it reinforces the motivational concerns regarding the enormous potential of individuals and the contribution they can make to the workplace. It provides valuable information on how to coach and invest in employees for high-performance results in an organisation. Business leaders should take note of the key messages and challenges. Enjoy!