…the lessons learned in the book, An Engaged Workforce bring a very practical flavour to the work. It is an easy read, easy to understand and follow. Dr Mariam Sha has taken potentially complex issues and kept them simple. She gives business issues actionable treatment which aids practitioners in addressing similar problems in their respective workplaces. I particularly like her focus in certain places on what went wrong and how this could be addressed. In my view, we don’t spend enough time on problem solving, and then building tailored solutions to our own problems. The book could, therefore, be a good guide for those who are out in the field.