Measuring ROI on learning and development

For over 14 years Mariam Sha has helped organisation such as the City Lodge Hotel Group, Jet Education Services, Transaction Capital Group, ADvTECH Schools Division grow and develop their business to achieve high staff morale and motivation, increased profits and productivity and overall business success. Mariam’s passion for people and her knowledge and understanding of business ensures that every person and company is left wealthier after every interaction with her. Mariam is a professional Coach and the Managing Director of Awakening Excellence - an organisation focused on empowering people to achieve individual, team and business goals, thereby contributing to the community at large. She is also the CEO of Investors in People, South Africa, the international framework on people practices, she has worked with hundreds of organisations, small and large, to implement effective best practices. Relying on her diverse experiences, she contributes a wealth of knowledge and works with people across departments and divisions to create a high-performance organisation. After completing her MBA thesis on “Developing a Motivational Culture in Organisations,” Dr Sha read for her PhD (cum laude) in coaching and organisational transformation through Commonwealth Open University. These achievements position her as a respected advisor in her field. Also, as a licensed neuro-linguistic programming (NLP) master practitioner, she brings with her an astute sense of how people function. She is the author of The Engaged Workforce (published 2016).